Food Service
Responsibilties:
- Understands all policies, procedures, standards, specifications, guidelines, and training programs.
- Ensures that all customers feel welcome and are given responsive, friendly and courteous answers.
- Maintains knowledge of all menu items and pricing.
- Maintains an awareness of all existing advertisements and promotions.
- Maintains knowledge of allergen and dietary information.
- Communicates customer requests, comments and complaints to management.
- Communicates effectively between front of house and back of house stations.
- Ensures all prepared food items are labeled and initialized.
- Ensures all items are organized properly: stored on shelving and coolers in designated areas according to Chicka Loca FIFO method.
- Ensures all work areas are clean, organized, and free of cross contamination, according to food and health standards.
- Follows safe knife handling procedures.
- Takes out the trash.
- Prepare dine-in/to-go/pick-up orders according to the Chicka Loca food presentation standards.
- Monitors and records hot and cold food temperatures on the food line.
- Assists in food preparation of hot and cold foods.
- Displays strong knowledge of Chicka Loca portions.
- Prepares and delivers pre-paid online orders to customers upon arrival
Qualifications:
- Friendly, positive attitude
- Team player
- Excellent customer service skills.
- Knowledge of some Spanish
- Fast Learner
- Excellent communication skills
- Ability to work in a fast paced environment