Cashier
Responsibilities:
- Understands all policies, procedures, standards, specifications, guidelines, and training programs.
- Ensures that all customers feel welcome and are given responsive, friendly and courteous answers.
- Maintains knowledge of all menu items and pricing.
- Maintains knowledge of the POS system and functionality.
- Maintains an awareness of all existing advertisements and promotions.
- Maintains knowledge of allergen and dietary information.
- Communicates customer requests, comments and complaints to management.
- Communicates effectively between front of house and back of house stations.
- Maintains a clean and orderly register and surrounding area.
- Maintains dessert & beverage areas and lobby areas (cleans tables, takes out trash, and cleans bathrooms.)
- Answers the telephone and takes orders as needed.
- Remain attentive to customers throughout their entire dining experience: (greet, offer help, check-in, and say goodbye).
- Monitors and processes online/phone orders, as well as delivering online/phone orders to customers upon arrival.
- Performs daily side work as assigned by the Manager in charge.
Qualifications:
- Friendly, positive attitude
- Team player
- Excellent customer service skills.
- Knowledge of some Spanish
- Fast Learner
- Excellent communication skills
- Ability to work in a fast paced environment