Shift Leader
Responsibilities:
- Ability to perform any job in the restaurant.
- Understands all policies, procedures, standards, specifications, guidelines, and training programs.
- Has valid Food Manager certification according to Fairfax County requirements.
- Manages and represents front of house during peak hours.
- Ensures that all employees adhere to all company policies and high standards of quality control, hygiene, health, and safety.
- Manages waste in both front of house and back of house.
- Prepares and maintains cash drawers throughout a shift.
- Manage the deposit of cash in the designated bank.
- Inspects vendor deliveries, ensuring accuracy and quality, reporting any discrepancies to the store manager.
- Works with manager to adjust daily pars to meet the changing demand for each day.
- Supervises completion of daily cleaning tasks.
- Train and coach new team members.
- Maintain training with existing team members.
- Monitors labor percentages throughout the shift.
- Assists in PM inventory count.
- Assists in taking catering orders.
- Supervises preparation of catering orders.
- Submits AM and PM shift reports.
- Helps in any area of the restaurant when circumstances dictate.
Qualifications:
- Excellent leadership skills
- Excellent customer service skills.
- Ability to remain calm under pressure
- Positive attitude
- Excellent communication skills
- Ability to work in a fast paced environment
- Ability to stand for 8 hour shifts
- Ability to lift objects up to 45lbs
- Flexible work schedule
- Willing to help wherever needed